Hall Associates

What We Do

Benchmarking
Membership Surveys
Recruitment programmes
New market assessment
Business model investigation
Member benefit and service reviews
Brand refreshment programmes
Member communication programmes
Corporate & academic partnerships

Membership performance health checks
Retention and growth opportunity audits
Process review and redesign
Best practice implementation programmes
Membership team structure review and design
Staff training, coaching and mentoring
Specialist staff recruitment and selection
Lapsed member recovery campaigns
Student member conversion campaigns

All of our projects are carefully tailored to our clients particular circumstances and designed to deliver tangible benefit as well as qualitative results

We recognise the budgetary constraints facing many membership bodies and can offer affordable and highly cost-effective ways of working together

Out-of-House membership servicing solutions

Renewal processing
Enquiry handling and follow up
Application processing
Member welcome calls
Exit surveys and causal analysis

Please contact us to discuss your requirements:

Client Login

chase 2012

The twentieth anniversary Charities and Associations Exhibition
5/16 February 2012
Business Design Centre, London N1

John Hall will be leading a discussion
on the Thursday at 10:15am

The Subscription Structure Dilemma
(click for more info)

and if you would like to attend (free of charge), or meet up during the day, please
let us now by clicking here: Contact Us

Institute of Trade Mark Attorneys (ITMA)

"Hall Associates showed an experience and expertise of membership organisations that enabled them to bring some fresh ideas into how ITMA thinks about its membership. They were able to quickly recognise the differences that exist within our specialist sector in the legal fraternity in contrast to other sectors that they have worked with and by doing so they were able to make reasoned suggestions for change along with proposals for growth and retention. All of which was conducted in a positive and friendly manner and within agreed costs and timescales set."

Keven Bader, Chief Executive - Institute of Trade Mark Attorneys (ITMA)