Hall Associates

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What We Do

  • Benchmarking
  • Membership Surveys
  • Recruitment programmes
  • New market assessment
  • Business model investigation
  • Member benefit and service reviews
  • Brand refreshment programmes
  • Member communication programmes
  • Corporate & academic partnerships
  • Membership performance health checks
  • Retention and growth opportunity audits
  • Process review and redesign
  • Best practice implementation programmes
  • Membership team structure review and design
  • Staff training, coaching and mentoring
  • Specialist staff recruitment and selection
  • Lapsed member recovery campaigns
  • Student member conversion campaigns

All of our projects are carefully tailored to our clients particular circumstances and designed to deliver tangible benefit as well as qualitative results

We recognise the budgetary constraints facing many membership bodies and can offer affordable and highly cost-effective ways of working together

 

Out-of-House membership servicing solutions

  • Renewal processing
  • Enquiry handling and follow up
  • Application processing
  • Member welcome calls
  • Exit surveys and causal analysis

Please contact us to discuss your requirements:

Contact Us

 

 



chase 2012

The twentieth anniversary Charities and Associations Exhibition
5/16 February 2012
Business Design Centre, London N1

John Hall will be leading a discussion
on the Thursday at 10:15am

The Subscription Structure Dilemma
(click for more info)

and if you would like to attend (free of charge), or meet up during the day, please
let us now by clicking here:
Contact Us

Institute of Trade Mark Attorneys (ITMA)

 

"Hall Associates showed an experience and expertise of membership organisations that enabled them to bring some fresh ideas into how ITMA thinks about its membership. They were able to quickly recognise the differences that exist within our specialist sector in the legal fraternity in contrast to other sectors that they have worked with and by doing so they were able to make reasoned suggestions for change along with proposals for growth and retention. All of which was conducted in a positive and friendly manner and within agreed costs and timescales set."

  

Keven Bader, Chief Executive - Institute of Trade Mark Attorneys (ITMA)